Who we are
https://www.cleanquesto.org is a community-driven platform to find clean spots, report waste hazards, join cleanup events, and build greener neighborhoods together. It has mobile app for general people to use.
From dustbins to recycling points — every small action creates a cleaner future.
Effective Date: 1-April-2026
CleanQuesto (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.
1. Information We Collect
a) Personal Information
We collect limited personal information required for account creation and authentication:
- Mobile phone number (for OTP-based login)
b) Automatically Collected Information
We may collect certain technical data automatically, including:
- Device information (model, OS version)
- App usage data
- Crash logs and diagnostics
2. How We Use Your Information
We use the collected data to:
- Create and manage user accounts
- Authenticate users via OTP
- Improve app performance and stability
- Monitor and fix technical issues
We do not use your data for advertising or marketing purposes.
3. Third-Party Services
CleanQuesto uses services provided by Firebase (by Google), which may process limited user and device data for:
- Authentication (OTP verification, if applicable)
- Analytics (usage insights)
- Crash reporting
These services operate under their own privacy policies and are configured to comply with Google Play policies.
4. Data Sharing
We do not sell, trade, or rent your personal data.
We only share data with:
- Service providers (such as Firebase) strictly for app functionality
- Authorities, if required by law
5. Data Retention
We retain your data only as long as necessary to:
- Provide app functionality
- Comply with legal obligations
You may request deletion of your account and associated data by contacting us.
6. Children’s Privacy
CleanQuesto is intended for users aged 16 and above.
We do not knowingly collect personal information from children under 16.
If we become aware of such data collection, we will take steps to delete it promptly.
7. Family Policy
Please visit https://irisidea.com/cleanquesto-app-family-policy/ to go through the family policy in details.
8. Data Security
We implement reasonable security measures to protect your data, including:
- Secure authentication mechanisms
- Protection against unauthorized access
However, no system is completely secure.
9. Your Rights
You may:
- Request access to your data
- Request correction or deletion of your data
Contact us for any such requests.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected with a revised “Effective Date.”
11. Contact Us
📧 Email: support@irisidea.com
📍 App Name: CleanQuesto